Privacy Policy

1. Introduction

CommonsWayStation ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines how we gather, employ, divulge, and protect your data when you access our website commonswaystation.sbs or utilize our yacht charter services.

Your utilization of our services signifies agreement to the protocols outlined in this policy. This policy is in adherence with relevant data protection laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We compile personal information that you willingly supply to us during these interactions:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletters
• Completing web forms
• Taking part in surveys or marketing events

Such information may encompass:

• Your name and contact details (such as email, phone number, and address)
• Transaction details (handled safely by external parties)
• Your yacht charter preferences and requirements
• Emergency contact details
• Any dietary needs or health information you might provide

2.2 Automatically Collected Information

Information automatically recorded when you visit our website includes:

• Your IP address and geographical data
• Type and version of your browser
• Webpages visited and time spent on our portal
• Websites that directed you to ours
• Details about your device (model, screen dimensions, etc.)

2.3 Cookies and Tracking Technologies

To improve your online experience, we employ cookies and analogous tracking methods. These technologies help us:

• Memorize your preferences
• Analyze how our website is used and its performance
• Deliver tailored content
• Refine our offerings

It is possible to manage cookie preferences through your web browser's options or by using our cookie consent feature.

3. How We Use Your Information

We apply the information we obtain for various purposes, including:

• Service Provision: To render yacht charter services, manage reservations, and communicate about your bookings
• Customer Service: To address your questions and provide aid
• Transaction Processing: To facilitate payment operations and handle account billing
• Safety and Security: To protect the integrity of our operations and guard against deceitful activities
• Marketing: To disseminate promotional material and updates, pending your consent
• Enhancement of our Website: To analyze browsing patterns and advance the functionality of our website
• Adherence to Legal Obligations: To comply with our legal responsibilities under current regulations

4. Information Sharing and Disclosure

Your personal details are neither sold to, traded with, nor rented out to independent entities. We may divulge your information within the bounds of certain scenarios:

4.1 With Service Providers

We might share details with trustworthy external providers who help with payment processing, web hosting and upkeep, electronic marketing initiatives, data analytics, performance evaluation, and customer service.

4.2 Under Legal Duress

In circumstances mandated by law or for the purposes of responding to legal inquiries, judicial orders, exigent circumstances, or investigations into prospective malfeasance or illicit acts, we may reveal your data.

4.3 During Business Transfers

Your details might get transferred as a constituent of the assets in mergers, acquisitions, or asset sales.

5. Data Security

We enforce technical and organizational measures designed to shield your personal data from unauthorized access, modification, exposure, or destruction. These safeguards comprise encryption, secure servers, regulated access, routine inspections, and training for our employees.

However, we must acknowledge that no internet transmission or electronic storage method is infallible. Absolute security of your data cannot be universally guaranteed.

6. Data Retention

The retention of your personal data is strictly as required to accomplish the objectives it was initially gathered for, or as mandated by law. Typically, the retention periods are:

• Charter reservations: 7 years (due to tax or legal reasons)
• Market Correspondences: until you opt-out or request removal
• Website Analytics: 26 months
• Client Assistance: 3 years following the last interaction

7. Your Rights and Choices

You have rights to access, rectify, erase your data (in line with legal provisions), port your data, opt out of marketing, and manage cookie settings. Use the contact details provided below to exert these rights.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is employed to scrutinize web usage, and you have the choice to opt out through their browser add-on.

8.2 Social Media Platforms

Our website may contain links to social media platforms, each governed by their distinct privacy policies.

8.3 Payment Processors

We entrust payment operations to third-party vendors that comply with the Payment Card Industry Data Security Standard (PCI DSS).

9. International Data Transfers

There may be instances where your information is transferred to and processed in countries other than Spain. We make sure to apply the appropriate precautions in compliance with prevailing privacy laws.

10. Children’s Privacy

Our services are not intended for children below 13; we do not intentionally collect data from this demographic. If you believe we have inadvertently collected such data, reach out to us promptly.

11. Changes to This Privacy Policy

Modifications to this Privacy Policy may be necessary to mirror our current practices or legal prerequisites. These amends will be announced through our website, email notifications to registered users, or notifications on our platform. After the effective date, your continued use of our services amounts to acceptance of the changes.

12. Contact Information

For inquiries on this Privacy Policy or our data usage, please reach out to us at:

13. Complying with Google Ads User Consent Policy

Our adherence to Google Ads user consent policies is rigorous. Changes in cookie or tracking preferences are manageable at any time via our cookie settings.